Frequently Asked Questions 

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When will my order be shipped?

All orders $75+ receive free shipping. Tracking information is provided in your email so you can track your order and know when to expect it. Due to the temperatures rising here in Texas we will now only be shipping out products Monday - Wednesday. If you have questions email hello@wildwickscandleco.com.

What are Wild Wicks Candles made out of?

We use 100% soy wax in our candles. Soy wax allows for a clean and safe burning candle with optimal scent throw and burning time. We also use environmentally friendly mica in our candle jars and tins. The mica adds just a little bit of sparkle and color to your candle. All of our candles are safe around family and pets when following the warning labels.

How are Wild Wicks Candles made?

Each of our candles are poured by hand with love in Azle, Texas. We hand pour all of our candles in small batches to ensure you're getting the best quality possible.

Why does my candle wax appear to be "wrinkly" and/or "frosted"?

Candle making is a science and 100% soy wax is very hard to perfect. Sometimes science doesn't care about aesthetics. Regardless, the winkles and frosted look do not affect the quality of your candle product.

I have an issue with my order, what do I do?

We're here to help. If you have an issue with your order, reach out by email to hello@wildwickscandleco.com and we will answer you promptly.